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City of Seattle West Duwamish Trail

Summary

GWFA provided community outreach and engagement services on behalf of a construction contractor (Gary Merlino Construction, Inc.) working for Seattle Department of Transportation (SDOT). Serving as “Construction Communications Officer”, responsibilities included development and implementation of a construction phase community outreach and communications plan; preparation and distribution of written outreach materials with graphics; preparation of project updates for web site postings and news media information (primarily traffic advisories); attending and providing project information at community meetings; conducting one-on-one meetings with individual business owners/managers, and other parties; maintaining office hours in the project area; hosting regular project information/update sessions at onsite office; trouble-shooting issues raised by impacted businesses and residents, and other stakeholders during construction; and, tracking and recording community contacts and communication.

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